• Attend customers and identify their need
• Calculate the required materials for each project
• Register the sale order in a databased program
• Oversee the sale until the products were deliveredSalesperson, 2019 - 2020 · 1 yr 8 mos
I began as a load/unload worker, where my edication paid off, and within a few months I was promoted to forklift operator. This role taught me the importance of responsibility, both for the safety of those around me and for the products being moved. I was then promoted to the position of sales representative. Here, I was able to hone my customer service skills, developing a sense of professionalism and a keen ability to understand and meet the needs of my clients.
• Administrative assistant in a local office
• Call center agent for a private phone company
• Food delivery guy for an regional app
• Bartender as freelancerCustomer Service, 2012 - 2019 · 7 yrs 1 mo
Over the course of seven years, from 2012 to 2019, I explored a range of short-term job opportunities. These provided me personal and professional growth opportunities. Through these diverse experiences, I was able to identify my strengths and weaknesses, which has helped me become a better-rounded person and professional. Some of my strengths include confidence in everything I do, a quick learning ability, and adaptability.
• Register each customer's request in a databased program
• Analyze their insurance policy to determine whether it covered the requested service
• Utilize an integrated map program to pinpoint the customer's locationCall Center Agent, 2015 - 2017 · 1 yr 6 mos
I Used to attend 80-100 calls per day from customers in need of assistance for their cars. I needed to gather information about the surrounding area, including roadway details and reference points to help service providers locate and assist customers as quickly as possible. This was my first experience with a large organization where I had the opportunity to learn the importance of conducting oneself appropriately in a corporate environment, and how to effectively represent an organization. I worked on-site for one year, followed by six months working remotely from home.